Crasymaker

A few weeks ago, I wrote about our 2-day affair with Dish Network and how it left us a) a lot more educated about Dish Network and b) $199 poorer.

Despite numerous phone calls and arguments with customer service representatives, there was nothing I could do to talk them into refunding the $199 equipment fee for the HD DVR that we had for almost 2 days.

I felt helpless and thought that the least I could do was educate anyone who reads my blog about the fine print details of signing up with Dish Network.

After doing so I felt a lot better and actually forgot all about it until a couple of days ago when I noticed that despite their refusal to refund my money, they went ahead and refunded it anyway! Yup, I was checking my bank account online and noticed a credit for $199 from Dish Network.

So why did they refund my money after repeatedly refusing to do so? I guess they either 1) made a mistake, 2) were lying about not refunding it in hopes of keeping my business or 3) read my blog and got scared to death that the millions of Crasymaker.com readers would spread the word about their hidden traps. As much as I’d love to believe that #3 was the reason, I’m sure it was just an accident.